Enterprise Software Consultant
Enterprise Software Case Studies
Selected production work across legacy system modernization, systems integration, Shopify and eCommerce, data analytics, warehouse operations, payment security, customer service and logistics. Each case study focuses on the business problem, architecture, engineering decisions and operational outcome.
A centralized reverse-logistics workflow processing 30–40 weekly return or exchange requests across three Shopify stores, with scheduled .NET ingestion, raw SQL staging, CSR alerts, automatic RMAs, USPS labels, brand-aware emails, CRM refund logic and inventory disposition.
Shopify Returns & Reverse Logistics Case Study →Replatformed two established commerce brands from SQL Server-backed Classic ASP and ASP.NET platforms to Shopify. The larger migration covered 250K+ SKUs, 2,000+ pages, SEO-sensitive redirects, custom product configuration, rebranding, CRM continuity and Google Merchant.
Legacy eCommerce Migration Case Study →Turned SQL Server order-lifecycle data into Power BI visibility, vendor PO analysis and C# business-rule-driven CEO Insights that reconstruct the operational story of an order.
Supply Chain Analytics Case Study →Reconciled approximately 20,000 SKUs and about $200K of warehouse stock with fast barcode lookup, product-image verification, vendor-status rules, 3-way inventory disposition and a complete item-to-box scan history.
Warehouse & Inventory Optimization Case Study →Owned both sides of payment modernization: secure storefront/CSR charge and refund workflows in Braintree/CyberSource, plus payment-platform administration, PCI DSS SAQ D, AOC and ASV compliance.
Payment & Security Modernization Case Study →Connected RingCentral telephony to an existing CSR/order-management platform so incoming calls automatically surface customer identity and recent order context through an event-driven Node.js/WebSocket/React workflow, while a RingCentral widget supports outbound customer calls. Includes sanitized production evidence of the real CSR workflow.
RingCentral CRM Integration Case Study →Extended an enterprise CSR/order-management platform with carrier-aware USPS, UPS and Purolator tracking, chronological shipment history and reusable tracking-email communication.
Multi-Carrier Shipping Integration Case Study →Configured purchase workflows, funnels, order bumps, abandoned-cart sequences, transactional emails and pipeline automation for a Canada-based client.
From case study to engagement
These projects reflect the same areas I support through consulting engagements: enterprise applications, legacy modernization, systems integration, eCommerce, data engineering, payments, security and logistics.
More work being documented
The published case studies represent only a selection of the systems I have designed and delivered. I’m continuing to document additional projects from across my experience in enterprise applications, databases, fulfilment and operational software.
Replicating operational data between geographically separate locations with a target availability of under two seconds.
A shipping-department application for barcode-based item picking, order validation and direct shipment processing.
An operational purchasing application connecting customer orders, vendor purchase orders and automated PO generation workflows.
An internal audit workflow for reviewing payable purchase orders, store credits, credit memos and related financial adjustments.
A backend operational system for the cutting department, coordinating orders requiring cutting and sewing while tracking status and item-unit progress.
More case studies will be added as additional projects are documented.